People living in the Highlands and Islands have paid an estimated £71 million in extra delivery charges this year, according to new research published by Scottish Parliament Information Centre.
The figures have reignited criticism of delivery surcharges applied to rural and island communities, particularly during the Christmas period when online shopping peaks.
The research has prompted renewed calls for action from politicians who say households across rural Scotland are being unfairly penalised for where they live.
Despite growing concern, the UK Government has so far refused to intervene, previously stating that it encourages competition within the market to maintain fair pricing.
Critics argue that approach has failed to prevent persistent and widespread additional charges for customers outside central belt and urban areas.
Emma Roddick has said the Labour Government has the powers to act and must now move to end what she describes as a rural rip off.
She said delivery surcharges place extra pressure on families already facing rising costs during the festive season.
“People living in the Highlands and Islands are facing millions of pounds in delivery surcharges this Christmas, which is especially difficult at a time when families are already feeling the squeeze.
“We all know that waiting for a parcel to be delivered at this time of the year is a stressful enough experience, but people across rural Scotland are facing additional charges into the bargain.
“Consumer law and postal services are both reserved to Westminster.
“Keir Starmer could take action to lower these charges, but has so far refused to.
“The SNP has been campaigning for fairness on delivery surcharges for years, but for as long as Westminster pulls the strings, then nothing will change.
“The Labour UK Government should take this opportunity to address this scandal, legislate to drive down the extra costs faced by Scots, and end this rural rip off.”
Campaigners argue delivery surcharges limit choice for rural customers and effectively charge people more for essential goods at the busiest time of year.
They also warn the practice undermines trust in online pricing, with advertised costs often rising sharply once a postcode is entered.
With Christmas shopping in full swing, pressure is growing on the UK Government to intervene and ensure fair treatment for rural and island communities.
