Highland Council’s Communities and Place Committee has backed plans to expand and renew its successful Comfort Scheme programme, increasing the number of public conveniences available across the region from 2026 to 2029.
The Comfort Scheme allows businesses and community groups to open their facilities for public use in areas not served by Council-run toilets, providing a cost-effective way to enhance local amenities while supporting tourism and community wellbeing.
The Council currently operates 72 public conveniences and 54 Comfort Scheme Agreements throughout the Highlands.
Under the new proposals, that number will rise to 57 agreements for the next three years, at an annual cost of £128,900, funded from the existing service budget.
Three new providers are set to join the scheme at Boat of Garten Village Hall, Glen Nevis Lower Car Park, and the Ozone Café at Cape Wrath, adding valuable new facilities for visitors and residents in some of the region’s most popular destinations.
Councillor Graham MacKenzie, Chair of the Communities and Place Committee, said the scheme plays a vital role in maintaining the Highlands’ reputation for warm hospitality and accessible tourism.
“The Council’s Comfort Scheme makes a significant contribution to Highland’s tourism economy and provides an essential and valuable amenity not just for visitors but also for residents and local businesses throughout the Highlands,” he said.
“The success of the scheme has been evidenced in a recent survey with 86% of providers finding the scheme beneficial, 54% believing that being involved in the scheme attracts more customers to their business or local community and 91% wishing to continue offering provision moving forward.”
Cllr MacKenzie welcomed the addition of new partners, saying it demonstrates the continued success of a model built on community partnership.
“I am pleased to see our agreements expanding with proposals for three new providers in Boat of Garten, Glen Nevis and Cape Wrath which will have further positive impacts for those visiting and living in our communities,” he added.
The Comfort Scheme has become a key part of Highland Council’s visitor infrastructure, ensuring that even the most rural and remote areas are equipped to welcome the growing number of tourists exploring the region.
By partnering with local halls, cafés, and community organisations, the Council continues to find innovative ways to maintain essential facilities while supporting local businesses and communities.
A full list of proposed Comfort Scheme providers and locations is available in the Council’s Communities and Place Committee report.
