Scotland’s free bus travel scheme for older and disabled people is saving money, increasing bus use and helping people remain independent, according to a major new evaluation.

More than 2,500 concessionary travel cardholders took part in the Transport Scotland commissioned research, with 94% saying they were very or fairly satisfied with the scheme.

The financial benefit was particularly clear, with 93% agreeing their concessionary travel card had saved them money during the previous 12 months.

Free travel also appears to be changing how people get around, with 81% saying they use buses more often because of the scheme.

Another 61% reported using a private car less frequently.

Researchers also identified benefits for physical and mental health, alongside the role free bus travel can play in reducing loneliness and social isolation.

The findings have particular relevance for rural communities, where being able to travel independently can determine whether someone can easily reach shops, appointments, services, friends and family.

However, the research also highlights a fundamental limitation of free travel.

A concessionary bus pass is only useful when there is an accessible and reliable bus service available to use.

Respondents identified the availability and quality of services as important factors determining how frequently they travelled by bus.

Cabinet Secretary for Economy, Tourism and Transport Stephen Flynn said:

“For two decades, Scotland’s concessionary travel scheme has helped older and disabled people stay connected to their communities, access essential services and maintain their independence.

“This evaluation confirms just how valued the scheme is by the people who use it.

“The overwhelming majority of participants told researchers that it saves them money, helps them travel more often and improves their quality of life.

“The findings also demonstrate the wider benefits of free bus travel.

“From reducing loneliness and social isolation to supporting healthier lifestyles and encouraging people to leave the car at home, the scheme is making a real difference to communities across Scotland.

“I am proud that we’re delivering free bus travel for under 22s, while moving at pace to deliver a nationwide £2 fare cap by the end of this Parliament.

“As we continue to improve bus services, these findings reinforce the importance of ensuring everyone can access reliable, affordable and accessible public transport, regardless of age, disability or where they live.”

The evaluation provides strong evidence that removing the cost of a bus journey can change how people travel and make it easier for older and disabled people to maintain their independence.

For rural Scotland, it also underlines the other half of that equation.

Free travel delivers its greatest value when there is a bus to get on.