Disposing of a broken mobility scooter or powered wheelchair isn’t as straightforward as it might seem and across much of the Highlands, there’s currently no formal route for doing so.
In response, ILM Highland, in partnership with City Mobility, has launched a new Mobility Equipment Disposal Service offering a safe, supported, and environmentally responsible solution for those looking to part with Class 2 and Class 3 mobility equipment.
Currently, powered mobility products aren’t accepted at Recycling Centres in the Highland Council area and can’t be removed through special uplift services.
That leaves older adults, carers, and families without a practical way to dispose of bulky or non-working devices.
This new service addresses that gap by offering professional collection by City Mobility, with ethical dismantling and recycling carried out by ILM Highland.
Martin Macleod, chief executive at ILM Highland, said:
“We know that getting rid of an old or damaged mobility scooter or powerchair isn’t easy, especially when there’s no clear way to do it.
“Therefore, this service gives people a safe, simple option they can trust.
“By working with City Mobility, we’re helping make sure equipment is dealt with properly, not just thrown away, and that it’s done in a way that’s good for people and better for the environment.”
The new Mobility Equipment Disposal Service includes collection by City Mobility, followed by dismantling and responsible recycling by ILM Highland.
It is currently available across City Mobility’s mainland dealership area, including parts of the Highland Council, Moray Council, Aberdeen City, and Aberdeenshire Council regions.
A fee applies to cover collection and processing, with VAT included in line with HMRC guidance.
Carol Elliot, managing director of City Mobility, commented:
“We speak to customers every week who are trying to do the right thing with an old scooter or powerchair, but they’re stuck.
“You can’t take it to the recycling centre, there’s no council collection, and for many people, it just becomes one more worry to deal with.
“This service takes that stress away.
“It’s simple, practical, and above all, reassuring.
“People know their equipment will be collected by a team they can trust, dismantled safely, and dealt with properly.
“We’re really proud to be working with ILM Highland on something that makes such a difference to everyday lives.”
This is currently the only formal disposal route available in the Highlands for Class 2 and Class 3 mobility scooters and powered wheelchairs.
Collections will be carried out by City Mobility and coordinated based on their scheduled routes and availability.
Customers are asked to ensure equipment is accessible and clear of any personal items ahead of collection.
To find out more about the Mobility Equipment Disposal Service, including eligibility, pricing, and how to arrange a collection, please contact ILM Highland or City Mobility directly.
ILM Highland’s charitable services are sustained through income from their core environmental operations, including WEEE recycling for businesses, domestic large and small electrical recycling, and their Spares & Repairs service that provides parts and repairs for household appliances.
They operate a shop in Alness and an online store, offering a wide selection of new and refurbished appliances and Chromebooks, ensuring valuable electronics are reused rather than discarded.
To find out more about ILM Highland and their full range of services, visit www.ilmhighland.co.uk or follow ILM Highland on Facebook and LinkedIn.