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MSP Welcomes Swift Action From NHS Highlands After Vaccine Appointment Mishap

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Local MSP Maree Todd has welcomed swift action by NHS Highland following a mishap with vaccine appointment letters.

NHS Highland has apologised for causing ‘confusion and anxiety’ after 1,460 individuals who live near Alness and Invergordon and a further 366 who live near Wick were issued covid vaccine appointment letters inviting them to attend clinics in the wrong location. 

The local health board has confirmed that all of those affected are being contacted by telephone where available and alternative locations are being offered.

Caithness, Sutherland & Ross MSP, Maree Todd raised concerns with the health board on Monday after contact from elderly constituents affected by the mishap.

Commenting, Maree Todd MSP said:

“I’m pleased to see NHS Highland has acted swiftly to correct their mistake.

“On Monday, I was contacted by several pensioners in my constituency who had been asked to make the journey to Inverness to attend a vaccine appointment.

“After raising concerns with NHS Highland on Monday, I was pleased to receive assurances that this was a mistake and that impacted constituents would be offered an alternative appointment closer to home.

“I would urge anyone in Alness, Invergordon & Wick who has received an appointment with the wrong location and has not yet been contacted by NHS Highland to contact the Service Delivery Centre Helpline to book an appointment in their area.”

The Service Delivery Centre Helpline can be contacted on 08000 320 339.

Maree Todd adds:

“Vaccination remains the best way to protect yourselves, your loved ones, and the NHS from both COVID-19 and flu viruses, and I encourage you to take up the offer of a booster when you receive your appointment.”

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