Scotland’s west coast lifeline services are set for a new chapter, as the Scottish Government confirms that CalMac Ferries will continue to run the Clyde and Hebrides Ferry Services under a fresh, directly awarded contract.
Cabinet Secretary for Transport Fiona Hyslop delivered the announcement in Holyrood, setting a new course for the network that connects some of the country’s most remote and cherished communities.
This move signals a significant shift in approach, with the government stepping away from a commercially competitive model and embracing one that puts public service and community needs at its heart.
Rather than opening the door to outside bids, Ministers have opted to entrust CalMac with the next phase of this vital service, which will begin on 1 October 2025.
Hyslop described the new arrangement as “a catalyst for positive change” and highlighted the importance of building a system that is both flexible and responsive to the unique challenges of island life.
At the core of the new deal, referred to as CHFS3, are a series of promised improvements aimed at making the service more robust, transparent and community focused.
These include a Benefits Realisation Plan to ensure public value is delivered, revised performance targets, better reporting, and more localised management with dedicated Area Managers introduced across the network.
Hyslop stressed that engagement with islanders, workers, businesses and unions will continue as plans develop, promising a spirit of collaboration and mutual trust.
The government’s announcement also ties into wider efforts to strengthen transport links to the islands, including investment in infrastructure and a long-awaited fleet upgrade.
Twelve new vessels are on the way, with the aim of boosting capacity and reliability on routes that are not just scenic but essential.
While CalMac has faced criticism in recent years over delays and cancellations, the decision to retain them reflects a belief that a steady, familiar operator can evolve and deliver the kind of dependable service island communities deserve.
The new contract marks not just a continuation, but a transformation in how ferry services will be delivered, with a renewed emphasis on local voices and long-term resilience.
As islanders watch closely, the stakes are high — but so is the opportunity to create a system that finally works with, not just for, the people it serves.
