Cuts to ticket office hours have been announced to 6 Highland railway stations, Scotrail have announced, as part of larger proposals cutting hours at over 50 stations whilst increasing hours at 12.
No closures have been announced and staff will see no job losses.
Dingwall, Wick, Kyle of Lochalsh, Aviemore, Kingussie and Nairn are among the stations affected, with Dingwall one of the worst affected.
The proposed changes to Highland stations are:
Aviemore – Current – 7.30am to 9.25pm (Mon-Fri); 7.35am to 2.39pm (Sat); 9.40am to 5.20pm (Sun);
Proposed – 7.30am to 5pm (Mon-Fri); 8am-9pm (Sat), 9.40am-5.20pm (Sun).
Dingwall – Current – 7.30am-2.30pm (M-Sat); Closed Sun;
Proposed – 10.45am to 12.45pm (Mon-Thurs); 10.15am to midday (Fri); 10.30am-1.30pm (Sat); Closed Sun.
Kingussie – Current – 8.26am to 3.30pm (M-Sat); Closed Sun;
Proposed – 10am to 11.45am (Mon-Thurs); 8.45am to 2pm (Fri); 9am to 11.45am (Sat); Closed Sun.
Kyle of Lochalsh – Current – 9.46am to 4.50pm (M-F); 10.14am to 5.18pm (Sat); Closed Sun;
Proposed – 9.45am to 4.15pm (Mon-Sat); Closed Sun.
Nairn – Current – 8.10am to 3.14pm (Mon-Sat); Closed Sun;
Proposed – 8.10am to 1pm (Mon-Thurs); 8.10am to 2.30pm (Fri); 8.10am to 2pm (Sat); Closed Sun.
Wick – Current – 10.10am to 5.14pm (Mon-Sat); Closed Sun;
Proposed – 7.50am to 1.30pm (Mon-Fri): Closed Sat and Sun.
Phil Campbell, Scotrail Customer Operations Director, said:
“The independent passenger watchdog Transport Focus carried out an extensive consultation on these proposals, which received feedback from thousands of people across Scotland.
“We have listened to our customers and updated our proposals based on that feedback.
“These changes will provide a service that is better suited for today and the ticket-buying habits of our customers, as well as create an environment that improves safety and customer support.”
The proposals, if given the go ahead, are expected to be implemented in 2025.
