Travellers using Highlands and Islands airports are being urged to have their say in a new customer survey.
Highlands and Islands Airports Ltd (HIAL) has launched a feedback drive to better understand how its 11 airports are being used.
The aim is to gather data that can help shape improvements to services and facilities at each location.
From Barra to Wick John O’Groats, passengers are invited to take part in a short online questionnaire.
The survey will run for one month and is designed to capture a snapshot of travel habits across the region.
It covers everything from how often passengers fly to the reasons behind their choice of transport to and from the airport.
It also asks about age, location, and general flying preferences.
Passengers will also be asked about their current experience with airport services and what extras they’d like to see introduced.
The same survey will be repeated later in the year to compare results during quieter and busier periods.
Paper copies will be available at each airport for those who prefer filling it out by hand or who do not have access to the internet.
The results will help guide planning decisions across the HIAL network, which includes Inverness, Dundee, Islay, Sumburgh, Kirkwall, Stornoway, Tiree, Benbecula and Campbeltown.
HIAL says it wants to build a clearer picture of what its passengers need now and in the future.
Darren MacLeod, Chief Operating Officer at HIAL, said the survey is a vital step in shaping services that meet real customer needs.
He encouraged all airport users to take a few minutes to share their views.
The survey and more information can be found through the HIAL website or by scanning a QR code displayed in terminals.
Every response will contribute to making travel across the Highlands and Islands smoother and more responsive to local demand.
Now is your chance to influence what your local airport looks and feels like in the years to come.
