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Inverness
Wednesday, November 6, 2024

Trading Standards Issue Urgent Scam Alert About Fake Government Texts

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Residents across the Highlands are being warned to stay vigilant following reports of a new scam text claiming to be from the UK Government’s Living Allowance Office.

The fraudulent message, which falsely claims to offer a “living subsidy” due to a reduction in winter heating payments, is designed to trick people into handing over personal details.

The text reads:

“UK Government Living Allowance Office Last Time Reminder: Due to the reduction of winter heating subsidy, you can no longer receive it, and the UK government has decided to advance the living subsidy to allow you to survive the winter. We will reopen applications. Please apply for your living subsidy in the link as soon as possible after receiving the information. If you do not submit an application before 2024/10/15, we will cancel your qualification and reallocate the funds.”

Mark McGinty, Team Leader of Highland Council’s Trading Standards, urges residents to be cautious of any texts that claim to be from government bodies.

He said:

“It’s unusual for government agencies to contact people via text message.

“If you receive a message like this, avoid clicking on any links.

“Always verify the information through official channels.”

McGinty provided practical tips for avoiding scams, emphasising the importance of vigilance.

He advised:

  • Never click on any links in unsolicited texts.
  • Be wary of high-pressure tactics, like time-sensitive claims.
  • Double-check information directly with the government using official websites, such as the .gov.uk portal.
  • Avoid calling any numbers provided in the suspicious text.
  • Never share personal information.

If you receive a scam text, you can report it by forwarding it to 7726, a free service that helps investigate fraud.

“These scams are designed to grab your attention and make you act quickly, often at the expense of your financial safety,” McGinty warned.

“Take a moment to think it over, and if in doubt, don’t engage with the message.”

For those concerned about scams or who need to report one, Trading Standards partner Advice Direct Scotland can be reached on 0808 164 6000 or at www.consumeradvice.scot

The National Cyber Security Centre also provides guidance on identifying and reporting phishing scams at www.ncsc.gov.uk

If you’re worried about any suspicious behaviour, you can contact Police Scotland on 101, or dial 999 in an emergency.

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